Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: December 2024

Data Security
Your data is encrypted and stored securely using industry-standard practices.
Transparency
We're transparent about what data we collect and how we use it.
Your Control
You have full control over your data and can request deletion at any time.
1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include your name, email address, and payment information.

Usage Information

We collect information about how you use our service, including the features you use, the time and duration of your activities, and your preferences and settings.

Code Data

To provide our AI coding assistance, we process code snippets and related data you submit. This data is used solely to provide our services and is not stored permanently unless necessary for service functionality.

2. How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our AI coding assistance services, including processing your code requests and providing personalized recommendations.

Communication

We may use your contact information to send you service-related communications, updates about our service, and respond to your inquiries.

Analytics and Improvement

We analyze usage patterns to understand how our service is used and to improve our AI models and user experience.

3. Information Sharing

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

Service Providers

We may share your information with trusted service providers who assist us in operating our service, such as cloud hosting providers and payment processors.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4. Data Security

Encryption

All data transmitted to and from our service is encrypted using industry-standard SSL/TLS protocols. Data at rest is encrypted using AES-256 encryption.

Access Controls

We implement strict access controls to ensure that only authorized personnel can access your data, and only when necessary for service provision.

Regular Audits

We regularly audit our security practices and systems to ensure they meet industry standards and best practices.

5. Your Rights

Access and Portability

You have the right to access your personal data and request a copy of the information we hold about you.

Correction and Updates

You can update or correct your personal information at any time through your account settings or by contacting us.

Deletion

You have the right to request deletion of your personal data. We will honor such requests unless we have a legitimate reason to retain the information.

6. Cookies and Tracking

Essential Cookies

We use essential cookies that are necessary for the operation of our service, such as authentication and security cookies.

Analytics Cookies

We may use analytics cookies to understand how our service is used and to improve user experience. You can opt out of these through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Code snippets processed for AI assistance are typically not stored permanently and are deleted after processing, unless you explicitly save them in your account.

Account information is retained until you request deletion or close your account. Some information may be retained for longer periods as required by law or for legitimate business purposes.

8. International Data Transfers

Our service is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

We ensure that any international data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

CodeSmithAI Privacy Team

Email: privacy@codesmithai.com

Address: New York, NY 10001